Crimson CMS FAQs

What is Crimson CMS?

Crimson Church Management System (CMS) is a hosted web-based customer relationship model designed to manage church membership, financial contributions, physical and monetary donations, ministries or fellowships or departments, and visitors' data. The application serves as an information panel to query members and their dependent children. Crimson is a central source of information that can be used for church planning and growth management.

Who needs it?

Anyone who wants to improve a Church’s mission by benefiting pastors/leaders, administrators, and members directly needs Crimson CMS.

  1. Pastors and/or Leaders get support for ministry, community building, and efficient administration thus allowing them to focus on connection, growth, and care through member management, communication tools, event management, group and ministry oversight, reporting and analytics, and spiritual development tools.

  2. Church Administrators or Business Managers (including membership committee and finance committee members) can focus on efficiency, accuracy, compliance, and cost-effectiveness by simplifying financials, people, processes, and reporting through financial management, member management, reporting and analytics, facility and resource scheduling, security and permissions, communication tools, and ease of use and support.

  3. Church members feel seen, supported, and connected through easier engagement and involvement, improved communication, simplified tracking of gifts, spiritual growth tools, better connection with the Church community, more personalized care, and easy access to church content anytime, anywhere.

Who is it for?

Crimson CMS is for anyone who is coordinating, administering, monitoring membership or financial activities or providing pastoral care to a congregation. Crimson CMS is also for any church/religious house that wants to remain connected with members 24x7.

Why do I need it?

Crimson CMS saves you time and money, facilitates your focus on pastoral care, and helps your members feel seen, supported, and connected. Perform the following actions quickly and easily.

How does Crimson CMS save time and money?

Crimson CMS saves time and money by putting your data at your fingertips for easy and quick research on members’ details, and reduces the amount of effort to accomplish the following (and more):

  • Bulk generation of End-of-Year Tax Letters

  • Identify birthdays and anniversaries for service bulletin

  • Track payments & donations (generate statements)

  • Determine how much money has been received for specific purposes (Eg. How much have we raised for the Building Fund this year?)

  • Maintain multiple currencies

  • Generate, print, or share donation receipts

  • Promote minor dependents to adult membership with 1 click

  • Facility scheduling & rental

How does Crimson CMS facilitate pastoral care?

Crimson CMS facilitates pastoral care by providing information to pastors easily by allowing them to

  • Find member details

  • Track leadership/membership of various departments or committees

  • Leverage the Mobile Outreach Tool to communicate with members (24x7)

Imagine (as a Pastor/Priest/Religious Leader) that you are trying to decide whether to start a special youth teaching session or to start a message series focusing on elderly care. Crimson CMS facilitates your decision-making by giving you the ability to see how many members you have within each relevant age group.

Imagine (as a Pastor/Priest/Religious Leader) that you are wondering how many (if any) potential baptismal candidates are in your congregation. Crimson CMS can provide this information to you very easily.

Crimson CMS facilitates pastoral care by providing critical data to aid in church’s decision-making.

How does Crimson CMS allow members to feel seen, supported, and connected?

Crimson CMS includes a Mobile Outreach Tool (MOT) component that allows members to submit prayer requests confidentially (only users authorized to log into Crimson CMS directly and are also pastors or others designated as “people who pray for others” can see prayer requests). Prayer requests can be submitted anonymously, if desired.

The Mobile Outreach Tool keeps members informed of events and allows them to read the pastor’s weekly or monthly outreach messages anytime and anywhere.

What makes Crimson CMS different?

Crimson CMS by Dibrosoft focuses on data needed to promote and improve pastoral care and facilitate the smooth operations of church administrators instead of focusing primarily on finances.

Is there a limit to how many members I add to Crimson CMS?

No. There is no restriction on the number of members you can add to Crimson CMS.

How can I get it?

You can get Crimson CMS by registering for a free trial. Use this link to register your church or religious organization for a free trial. The link will open in a new tab.

https://www.dibroapps.com/crimson/registration/register.aspx

Does Crimson CMS work with Windows or Apple?

Yes. You can be on a Windows, Apple, Android, Linux, or any other computer system and access Crimson CMS with only your web browser.

Do I need the Internet to use Crimson?

Yes. Crimson CMS is a Software as a Service (SaaS) tool and is therefore a web-based application. You need Internet access and a web browser.

Will everyone in my church or religious organization have access?

No. Only those authorized to administer, monitor membership or financial activities, or provide pastoral care to your congregation will have direct access to log into Crimson CMS.

What functions does Crimson CMS provide?

Crimson CMS provides 4 functionalities through the following roles and can allow multiple persons to be in each role.

  1. Administrators (responsible for managing the system and have all permissions. Eg. Church Administrator, Business Manager, Secretary)

  2. Member Admin (permissions are restricted to adding and updating member info. Eg. Membership Committee)

  3. Finance Admin (permissions are restricted to adding and updating member pledges, payments, and donations. Eg. Finance Committee)

  4. Auditor (permissions allow these people to see everything but they are unable to add or change anything. Eg. Pastors)

With so many users, how can I tell who performed certain actions?

Crimson CMS promotes accountability by including an Audit Trail Report. Only Administrators & Auditors can review the Audit Trail Report. This feature allows the Administrator or Auditor to review any individual user’s activities within a selectable date range. Viewing the Audit Trail report is also tracked and logged.

Do members use Crimson CMS directly?

Yes, members can access Crimson CMS through the Mobile Outreach Tool (MOT). The MOT does not require a login and is separate from the user interface (UI) used by those authorized to log into and manage Crimson CMS.

What is the Crimson Mobile Outreach Tool (MOT)?

The Crimson MOT is a component of the Crimson Church Management System that is designed to provide pertinent information to all members and keep them informed of the church or religious organization’s planned activities. It also retains some analytics of which pages within the MOT were visited but does not identify the visitors.

What is the benefit of using the Crimson MOT?

The Crimson MOT provides each member access to the following:

  1. Pastoral Message - Message from the spiritual leader. Eg. Weekly, Monthly, Quarterly, etc…

  2. Church News - News articles including a single image

  3. Upcoming Events - Schedule of special programs. Eg. Easter Egg Hunt

  4. Regular Worship Schedule - Schedule of regular services & activities

  5. Scripture Readings - Scripture readings. Eg. Weekly, Monthly, etc…

  6. Biblical Theme - Weekly, Monthly, or Annual and monthly themes

  7. Leaders’ Contact Information - Preferred contact methods and times for reaching leaders. Eg. Music Minister’s contact info, Pastor’s contact info

  8. Accepts Prayer Requests - Allows members to submit prayer requests confidentially - with the option to remain anonymous - and is reviewable only by the pastors or designees

How much is my Crimson CMS investment?

$49.95 per month or $47.45/month when paid with a subscription.

Does the Crimson MOT require an additional investment?

No. The Crimson Mobile Outreach Tool is included in the investment for Crimson CMS.

How can I pay for Crimson CMS?

You can pay for Crimson CMS by adding it to your cart here:

https://www.dibrosoft.com/store/crimson-cms

Do I need to call Dibrosoft Support before getting started?

No. You can get started anytime with a free trial. Use this link to register your church or religious organization for a free trial. The link will open in a new tab.

https://www.dibroapps.com/crimson/registration/register.aspx

Can I arrange a demo?

Yes. You can call or email us to schedule a free demo. The demo can be done remotely or in person (if you are within 50 miles of Milwaukee, WI).

Call us at (414) 553-4736 OR Email us at support@dibrosoft.com

Can I see how Crimson CMS works without starting a trial?

Yes. You can schedule a demo for us to show you the interface and answer any questions you may have.

Can I see what the Mobile Outreach Tool looks like without starting a trial?

Yes. To see the Crimson Mobile Outreach Tool, follow these steps:

  1. Copy this Key: CSCD-2053-145

  2. Go to this site and enter the copied key when prompted: https://www.dibroapps.com/crimson/outreach/

What is dibroapps.com?

Dibroapps.com is our application hosting site.

Do you accept payments within Crimson CMS?

No. Crimson CMS tracks financial information based on what is entered. The system does not accept or process payments; therefore no credit card information is stored, processed, or associated with any activities.

Is Customer Support/Care available?

Yes. Within Crimson CMS is an Incident Management sub-system that can be used to alert the Customer Support or Technical Support teams that you need help. This Incident Management screen can be used to get help, request new features, or make suggestions for improvement.

Are there any additional charges for Customer Support?

No. Your investment in Crimson CMS includes Customer Support as long as you are an active customer.

Is Crimson CMS being improved constantly?

Yes. Whenever a warning or error occurs, the Technical Support team is informed immediately. This allows us to identify and fix issues before they become problems.